All products come from phonegadgets-shop.com with high quality design and proved reliability. They all guaranteed with up to 1 year warranty from our suppliers.
In addition to the normal QA checking and passed in the factory line, during the packing stage, our QA test engineers will make some testing and double check the right accessories, the correct standard power adapter and other standard accessories which suitable for your country. We will double check all the right things before ship out.
All of products come from phonegadgets-shop.com are guaranteed by up to 1 year warranty which for repair, return or replacement(Please read the product's description for more detail). If you have any using problem or unsatisfactory with our products, please do not hesitate to contact us and we will consult the issues with sincerity. Confirmed faulty products can be returned to phonegadgets-shop where we will double check the issue, make some repairs or replace the new products for you.
If you have any question or suggestion, please feel free to contact us immediately, we will reply to you as soon as possible.
(When does The Warranty Start from?)
It starts from the date of customer's order placing.
(Attentions of Returning Faulty Goods)
If you have any using problem of the products which buy from us, please feedback to us first, and we will discuss the issue with you. If confirmed any irremediable problem with the goods, we will suggest you to return them to us for repair or replacement.Thanks !
(Who Pay for Returning?)
Customers are responsible for paying the shipping for returning items to us in Malaysia.phonegadgets-shop cover the cost of shipping replacement products to customers.
If you receive an incorrect, damaged or defective item, please contact us for a replacement/refund (Shipping and Handling Charges are non-refundable) within 30 days of payment. Package must be mailed back in original packaging condition and at buyer's expense. Replacement/Refunds will be given after we receive the package.
- Only the item marked as Money Back Guarantee is eligible for refund.Otherwise,only replacement will be given.(Please note the refund amount is not 100%)